Web Health Buzz ensures that customers receive the right product at the right time. We hope that all customers are happy with their purchases. If you are not satisfied with a product and want to return it (as Web Health Buzz does not responsible for it), please follow the return policy guidelines below.
Check Items on Delivery
Web Health Buzz recommends thoroughly checking all items upon delivery.
General Return and Refund Policies
When purchasing products through official websites, please be aware of the following general return policies:
Returns
- You have 30 days from the date you receive the product to return it.
- To be eligible for a return, the product must be unused and in the same condition as when you received it.
- The product must be in its original packaging.
- A receipt or proof of purchase is required.
- All items must be returned in their original condition, including all tags, user manuals, warranty cards, and the original manufacturer’s packaging.
- Note that not all return options are available in all locations. Read all terms and conditions before purchasing.
Refunds
- When the company receives your product, it will be inspected, and you will be notified of the receipt.
- Contact the respective company’s customer service using the number on your invoice.
- After inspection, you will be notified of your refund status.
- If accepted, a refund to your original payment method will be initiated.
- Depending on the product’s policies, you will receive the credit within a specified number of days.
Shipping
- You are responsible for the cost of returning your product. Shipping expenses are non-refundable.
- The cost of return postage will be deducted from your refund if you receive one.
Exchange
If you want to return or exchange your order for any reason, the support team of the respective brand or product you purchased will assist you. They offer free returns within 30 or 60 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Exceptions to the Return and Refund Policy
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be in original packaging.
- Returned items must have no visible signs of wear or use.
Steps to Initiate a Return
To initiate a return, please follow these steps on the manufacturer or product’s official website:
- Reply to your order confirmation email to request a return.
- Print the prepaid return shipping label you receive by email.
- Send all items back using the label provided.